ADDY, R.
EFFECTIVE IT SERVICE MANAGEMENT:TO ITIL AND BEYOND - NEW YORK Springer 2007 - xl+341p.,24x16cms
3540731979
621.38195 A229
EFFECTIVE IT SERVICE MANAGEMENT:TO ITIL AND BEYOND - NEW YORK Springer 2007 - xl+341p.,24x16cms
3540731979
621.38195 A229