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CRM AT THE SPEED OF LIGHT: SOCIAL CRM STRATEGIES, TOOLS, AND TECHNIQUES FOR ENGA

By: GREENBERG, P.
Material type: materialTypeLabelBookPublisher: NEW DELHI Tata McGraw-Hill 2010Edition: 4.Description: xxvi+662p.,23x15Cms.ISBN: 0070702527.DDC classification: 658.403 G795
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