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Driving Innovation in Service Organizations [electronic resource] : A Study in the German Airport Industry / by Jessica Scheler.

By: Scheler, Jessica [author.].
Contributor(s): SpringerLink (Online service).
Material type: materialTypeLabelBookSeries: Markt- und Unternehmensentwicklung / Markets and Organisations: Publisher: Wiesbaden : Gabler Verlag : Imprint: Gabler Verlag, 2013Description: XIX, 196 p. online resource.Content type: text Media type: computer Carrier type: online resourceISBN: 9783834938398.Subject(s): Business | Market research | Business and Management | Market Research/Competitive IntelligenceAdditional physical formats: Printed edition:: No titleDDC classification: 658.83 Online resources: Click here to access online
Contents:
Systematic Review of the Service Dominant Logic-Literature -- Opportunities and challenges for the German Airport Industry -- Drivers and barriers influencing the ability to innovate in service organizations. -Typology of innovation opponents.
In: Springer eBooksSummary: With an ever increasing globalization of the economy, rapid technological progress, and intensifying competition, service firms such as airports constantly have to fuel the engine of renewal to keep on prospering. Nevertheless, research is still left with the critical question how service firms can manage their ability to innovate. By applying a resource perspective, Jessica Scheler explores drivers and barriers affecting the ability to innovate in the airport industry. Findings reveal significant categories and deliver valuable findings for academia and managerial practice particularly with regard to leadership issues, organizational structure, and roles of individuals.  .
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Systematic Review of the Service Dominant Logic-Literature -- Opportunities and challenges for the German Airport Industry -- Drivers and barriers influencing the ability to innovate in service organizations. -Typology of innovation opponents.

With an ever increasing globalization of the economy, rapid technological progress, and intensifying competition, service firms such as airports constantly have to fuel the engine of renewal to keep on prospering. Nevertheless, research is still left with the critical question how service firms can manage their ability to innovate. By applying a resource perspective, Jessica Scheler explores drivers and barriers affecting the ability to innovate in the airport industry. Findings reveal significant categories and deliver valuable findings for academia and managerial practice particularly with regard to leadership issues, organizational structure, and roles of individuals.  .

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