Keynotes -- Search Computing Systems -- The Influence of IT Systems on the Use of the Earth's Resources -- Session 1: Business Process Modeling -- Design and Verification of Instantiable Compliance Rule Graphs in Process-Aware Information Systems -- Success Factors of e-Collaboration in Business Process Modeling -- Beyond Process Mining: From the Past to Present and Future -- Session 2: Information Systems Quality -- Dependency Discovery in Data Quality -- Rationality of Cross-System Data Duplication: A Case Study -- Probabilistic Models to Reconcile Complex Data from Inaccurate Data Sources -- Session 3: Service Modelling -- Monitoring and Analyzing Service-Based Internet Systems through a Model-Aware Service Environment -- Modeling and Reasoning about Service-Oriented Applications via Goals and Commitments -- Conceptualizing a Bottom-Up Approach to Service Bundling -- Session 4: Security and Management -- Dynamic Authorisation Policies for Event-Based Task Delegation -- A New Approach for Pattern Problem Detection -- Comparing Safety Analysis Based on Sequence Diagrams and Textual Use Cases -- Session 5: Matching and Mining -- Feature-Based Entity Matching: The FBEM Model, Implementation, Evaluation -- Dealing with Matching Variability of Semantic Web Data Using Contexts -- GRUVe: A Methodology for Complex Event Pattern Life Cycle Management -- Supporting Semantic Search on Heterogeneous Semi-structured Documents -- Query Ranking in Information Integration -- Session 6: Case Studies and Experiences -- Validity of the Documentation Availability Model: Experimental Definition of Quality Interpretation -- Emerging Challenges in Information Systems Research for Regulatory Compliance Management -- Experience-Based Approach for Adoption of Agile Practices in Software Development Projects -- Coordinating Global Virtual Teams: Building Theory from a Case Study of Software Development -- Information Systems Evolution over the Last 15 Years -- Session 7: Conceptual Modelling -- From Web Data to Entities and Back -- Transformation-Based Framework for the Evaluation and Improvement of Database Schemas -- Reverse Engineering User Interfaces for Interactive Database Conceptual Analysis -- Towards Automated Inconsistency Handling in Design Models -- Session 8: Adaptation -- Dynamic Metamodel Extension Modules to Support Adaptive Data Management -- Supporting Runtime System Evolution to Adapt to User Behaviour -- Interaction-Driven Self-adaptation of Service Ensembles -- Session 9: Requirements -- On the Semantics of the Extend Relationship in Use Case Models: Open-Closed Principle or Clairvoyance? -- Situational Evaluation of Method Fragments: An Evidence-Based Goal-Oriented Approach -- Incorporating Modules into the i* Framework -- Ahab's Leg: Exploring the Issues of Communicating Semi-formal Requirements to the Final Users -- The Brave New World of Design Requirements: Four Key Principles -- Session 10: Process Analysis -- The ICoP Framework: Identification of Correspondences between Process Models -- Process Compliance Measurement Based on Behavioural Profiles -- Business Trend Analysis by Simulation -- Workflow Soundness Revisited: Checking Correctness in the Presence of Data While Staying Conceptual -- Panel -- Octavian Panel on Intentional Perspectives on Information Systems Engineering.