GLYNN, W.J. <br/><br/>
UNDERSTANDING SERVICES MANAGEMENT:INTEGRATING MARKETING,ORGANISATIONAL BEHAVIOUR 

 - NEW DELHI  PHI-Learning  2007 
 - xxvi+475p.,23x18cms 
<br/><br/><label>ISBN: </label>8120329355 
<br/><br/><label>Dewey Class. No.: </label>658.8 G567