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Customer Knowledge Management [electronic resource] : Leveraging Soft Skills to Improve Customer Focus / by Soumit Sain, Silvio Wilde.

by Sain, Soumit [author.] | Wilde, Silvio [author.] | SpringerLink (Online service).

Source: Springer eBooksMaterial type: book Book; Format: electronic available online remote; Literary form: Not fiction Publisher: Cham : Springer International Publishing : Imprint: Springer, 2014Online access: Click here to access online Availability: No items available

SFPE Handbook of Fire Protection Engineering [electronic resource] / edited by Morgan J. Hurley, Daniel Gottuk, John R. Hall, Kazunori Harada, Erica Kuligowski, Milosh Puchovsky, Jos�e Torero, John M. Watts, Christopher Wieczorek.

by Hurley, Morgan J [editor.] | Gottuk, Daniel [editor.] | Hall, John R [editor.] | Harada, Kazunori [editor.] | Kuligowski, Erica [editor.] | Puchovsky, Milosh [editor.] | Torero, Jos�e [editor.] | Watts, John M [editor.] | Wieczorek, Christopher [editor.] | SpringerLink (Online service).

Edition: Fifth Edition.Source: Springer eBooksMaterial type: book Book; Format: electronic available online remote; Literary form: Not fiction Publisher: New York, NY : Springer New York : Imprint: Springer, 2016Online access: Click here to access online Availability: No items available