| 000 | 02842nam a22005295i 4500 | ||
|---|---|---|---|
| 001 | 978-3-319-03251-1 | ||
| 003 | DE-He213 | ||
| 005 | 20200420211748.0 | ||
| 007 | cr nn 008mamaa | ||
| 008 | 131202s2014 gw | s |||| 0|eng d | ||
| 020 |
_a9783319032511 _9978-3-319-03251-1 |
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| 024 | 7 |
_a10.1007/978-3-319-03251-1 _2doi |
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| 050 | 4 | _aHF54.5-54.56 | |
| 072 | 7 |
_aKJQ _2bicssc |
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| 072 | 7 |
_aUF _2bicssc |
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| 072 | 7 |
_aBUS083000 _2bisacsh |
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| 072 | 7 |
_aCOM039000 _2bisacsh |
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| 082 | 0 | 4 |
_a650 _223 |
| 082 | 0 | 4 |
_a658.05 _223 |
| 100 | 1 |
_aPlattfaut, Ralf. _eauthor. |
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| 245 | 1 | 0 |
_aProcess-Oriented Dynamic Capabilities _h[electronic resource] : _bFramework Development, Empirical Applications and Methodological Support / _cby Ralf Plattfaut. |
| 264 | 1 |
_aCham : _bSpringer International Publishing : _bImprint: Springer, _c2014. |
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| 300 |
_aXI, 60 p. 12 illus. _bonline resource. |
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| 336 |
_atext _btxt _2rdacontent |
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| 337 |
_acomputer _bc _2rdamedia |
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| 338 |
_aonline resource _bcr _2rdacarrier |
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| 347 |
_atext file _bPDF _2rda |
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| 490 | 1 |
_aSpringerBriefs in Information Systems, _x2192-4929 |
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| 505 | 0 | _aExposition -- Research Background -- Research Approach -- Results -- Discussion -- Conclusion. | |
| 520 | _aThis book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). Results from applications in several case studies and surveys are reported. They reflect, e.g., capability development and maturity models. Based on these findings, a method to support service innovation is introduced. This method can help organizations in developing new service business models in a more effective and efficient way. In today's networked service society, service innovation becomes increasingly important. Reasons for this development can be found in the transformation of economies and in the growing importance of product-service systems. The concept of service innovation is related to Business Process Management (BPM) and shares several important traits. They both are process-oriented dynamic capabilities to adapt (service) processes to changing environments. | ||
| 650 | 0 | _aBusiness. | |
| 650 | 0 | _aInformation technology. | |
| 650 | 0 |
_aBusiness _xData processing. |
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| 650 | 0 | _aManagement information systems. | |
| 650 | 0 | _aComputer science. | |
| 650 | 1 | 4 | _aBusiness and Management. |
| 650 | 2 | 4 | _aIT in Business. |
| 650 | 2 | 4 | _aManagement of Computing and Information Systems. |
| 710 | 2 | _aSpringerLink (Online service) | |
| 773 | 0 | _tSpringer eBooks | |
| 776 | 0 | 8 |
_iPrinted edition: _z9783319032504 |
| 830 | 0 |
_aSpringerBriefs in Information Systems, _x2192-4929 |
|
| 856 | 4 | 0 | _uhttp://dx.doi.org/10.1007/978-3-319-03251-1 |
| 912 | _aZDB-2-SBE | ||
| 942 | _cEBK | ||
| 999 |
_c51117 _d51117 |
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