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001 978-3-319-23195-2
003 DE-He213
005 20200420220226.0
007 cr nn 008mamaa
008 151212s2015 gw | s |||| 0|eng d
020 _a9783319231952
_9978-3-319-23195-2
024 7 _a10.1007/978-3-319-23195-2
_2doi
050 4 _aQA76.76.A65
072 7 _aUNH
_2bicssc
072 7 _aUDBD
_2bicssc
072 7 _aCOM032000
_2bisacsh
082 0 4 _a005.7
_223
245 1 0 _aFundamentals of Service Systems
_h[electronic resource] /
_cedited by Jorge Cardoso, Hansj�org Fromm, Stefan Nickel, Gerhard Satzger, Rudi Studer, Christof Weinhardt.
250 _a1st ed. 2015.
264 1 _aCham :
_bSpringer International Publishing :
_bImprint: Springer,
_c2015.
300 _aXIX, 362 p. 138 illus., 118 illus. in color.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aService Science: Research and Innovations in the Service Economy,
_x1865-4924
505 0 _aFoundations -- Electronic Services -- Service Innovation -- Service Design -- Service Semantics -- Service Analytics -- Service Optimization -- Service Co-Creation -- Service Markets -- Service Research.
520 _aThis textbook addresses the conceptual and practical aspects of the various phases of the lifecycle of service systems, ranging from service ideation, design, implementation, analysis, improvement and trading associated with service systems engineering. Written by leading experts in the field, this indispensable textbook will enable a new wave of future professionals to think in a service-focused way with the right balance of competencies in computer science, engineering, and management. Fundamentals of Service Systems is a centerpiece for a course syllabus on service systems. Each chapter includes a summary, a list of learning objectives, an opening case, and a review section with questions, a project description, a list of key terms, and a list of further reading bibliography. All these elements enable students to learn at a faster and more comfortable peace. For researchers, teachers, and students who want to learn about this new emerging science, Fundamentals of Service Systems provides an overview of the core disciplines underlying the study of service systems. It is aimed at students of information systems, information technology, and business and economics. It also targets business and IT practitioners, especially those who are looking for better ways of innovating, designing, modeling, analyzing, and optimizing service systems.
650 0 _aComputer science.
650 0 _aManagement.
650 0 _aIndustrial management.
650 0 _aManagement information systems.
650 1 4 _aComputer Science.
650 2 4 _aInformation Systems Applications (incl. Internet).
650 2 4 _aManagement of Computing and Information Systems.
650 2 4 _aInnovation/Technology Management.
700 1 _aCardoso, Jorge.
_eeditor.
700 1 _aFromm, Hansj�org.
_eeditor.
700 1 _aNickel, Stefan.
_eeditor.
700 1 _aSatzger, Gerhard.
_eeditor.
700 1 _aStuder, Rudi.
_eeditor.
700 1 _aWeinhardt, Christof.
_eeditor.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9783319231945
830 0 _aService Science: Research and Innovations in the Service Economy,
_x1865-4924
856 4 0 _uhttp://dx.doi.org/10.1007/978-3-319-23195-2
912 _aZDB-2-SCS
942 _cEBK
999 _c52194
_d52194