000 03343nam a22005655i 4500
001 978-3-319-04810-9
003 DE-He213
005 20200421112038.0
007 cr nn 008mamaa
008 140131s2014 gw | s |||| 0|eng d
020 _a9783319048109
_9978-3-319-04810-9
024 7 _a10.1007/978-3-319-04810-9
_2doi
050 4 _aHF54.5-54.56
072 7 _aKJQ
_2bicssc
072 7 _aUF
_2bicssc
072 7 _aBUS083000
_2bisacsh
072 7 _aCOM039000
_2bisacsh
082 0 4 _a650
_223
082 0 4 _a658.05
_223
245 1 0 _aExploring Services Science
_h[electronic resource] :
_b5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014. Proceedings /
_cedited by Mehdi Snene, Michel Leonard.
264 1 _aCham :
_bSpringer International Publishing :
_bImprint: Springer,
_c2014.
300 _aX, 139 p. 35 illus.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aLecture Notes in Business Information Processing,
_x1865-1348 ;
_v169
505 0 _aSome Aspects Concerning a Generic Service Process Model Building -- Building an Extended Ontological Perspective on Service Science -- How Open Data Are Turned into Services? -- A Classification Framework of Value Co-creation in Electronic and Mobile Services -- Transition and Delivery Challenges of Retained Organizations in IT Outsourcing -- Servitization - Its Raise through Information and Communication Technologies -- Introducing Service-oriented Organizational Structure for Capability Sourcing -- Why Is Aligning Economic- and IT Services So Difficult? -- Towards the Consideration of Performance Risks for the Design of Service Offers -- Developing Municipal e-Government in Italy: The City of Alfa Case.
520 _aService science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. This book contains the refereed proceedings of the 5th International Conference on Exploring Service Science (IESS), held in Geneva, Switzerland, in February 2014. The ten full papers accepted for IESS were selected from 31 submissions and presented ideas and results related to innovation, service management, service engineering, and service discovery.
650 0 _aBusiness.
650 0 _aInformation technology.
650 0 _aBusiness
_xData processing.
650 0 _aSoftware engineering.
650 0 _aApplication software.
650 1 4 _aBusiness and Management.
650 2 4 _aIT in Business.
650 2 4 _aInformation Systems Applications (incl. Internet).
650 2 4 _aSoftware Engineering.
650 2 4 _aComputer Appl. in Administrative Data Processing.
700 1 _aSnene, Mehdi.
_eeditor.
700 1 _aLeonard, Michel.
_eeditor.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9783319048093
830 0 _aLecture Notes in Business Information Processing,
_x1865-1348 ;
_v169
856 4 0 _uhttp://dx.doi.org/10.1007/978-3-319-04810-9
912 _aZDB-2-SCS
942 _cEBK
999 _c56488
_d56488