000 03134nam a22005655i 4500
001 978-3-319-10813-1
003 DE-He213
005 20200421112226.0
007 cr nn 008mamaa
008 140902s2014 gw | s |||| 0|eng d
020 _a9783319108131
_9978-3-319-10813-1
024 7 _a10.1007/978-3-319-10813-1
_2doi
050 4 _aQA76.76.A65
072 7 _aUNH
_2bicssc
072 7 _aUDBD
_2bicssc
072 7 _aCOM032000
_2bisacsh
082 0 4 _a005.7
_223
100 1 _aCardoso, Jorge.
_eauthor.
245 1 0 _aService Systems
_h[electronic resource] :
_bConcepts, Modeling, and Programming /
_cby Jorge Cardoso, Ricardo Lopes, Geert Poels.
264 1 _aCham :
_bSpringer International Publishing :
_bImprint: Springer,
_c2014.
300 _aXVI, 94 p. 30 illus.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aSpringerBriefs in Computer Science,
_x2191-5768
505 0 _aWhite-box Service Systems -- Conceptual Frameworks -- The LSS-USDL Model -- Modeling and Programming -- Tools and Applications -- Conclusions.
520 _aThis SpringerBrief explores the internal workings of service systems. The authors propose a lightweight semantic model for an effective representation to capture the essence of service systems. Key topics include modeling frameworks, service descriptions and linked data, creating service instances, tool support, and applications in enterprises. Previous books on service system modeling and various streams of scientific developments used an external perspective to describe how systems can be integrated. This brief introduces the concept of white-box service system modeling as an approach to model the internal aspects and elements of service systems. This approach provides descriptions that can be used for service management, optimization, and analytics. Service Systems: Concepts, Modeling, and Programming is designed for researchers, teachers, and advanced-level students who want to learn about the new emerging field of service science and IS/IT practitioners who are looking for better ways to describe, model, and communicate services.
650 0 _aComputer science.
650 0 _aBusiness.
650 0 _aManagement science.
650 0 _aManagement.
650 0 _aIndustrial management.
650 0 _aManagement information systems.
650 1 4 _aComputer Science.
650 2 4 _aInformation Systems Applications (incl. Internet).
650 2 4 _aManagement of Computing and Information Systems.
650 2 4 _aInnovation/Technology Management.
650 2 4 _aBusiness and Management, general.
700 1 _aLopes, Ricardo.
_eauthor.
700 1 _aPoels, Geert.
_eauthor.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9783319108124
830 0 _aSpringerBriefs in Computer Science,
_x2191-5768
856 4 0 _uhttp://dx.doi.org/10.1007/978-3-319-10813-1
912 _aZDB-2-SCS
942 _cEBK
999 _c57693
_d57693