000 | 05506cam a2200685 i 4500 | ||
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001 | ocn992437874 | ||
003 | OCoLC | ||
005 | 20220711203404.0 | ||
006 | m o d | ||
007 | cr cnu---unuuu | ||
008 | 170628s2017 nju o 001 0 eng | ||
010 | _a 2017030981 | ||
040 |
_aDLC _beng _erda _cDLC _dOCLCO _dN$T _dIDEBK _dEBLCP _dDG1 _dYDX _dYDX _dMERER _dUAB |
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019 | _a1002897922 | ||
020 |
_a9781119427322 _qelectronic book |
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020 |
_a1119427320 _qelectronic book |
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020 |
_a9781119427599 _qelectronic book |
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020 |
_a1119427592 _qelectronic book |
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020 | _z9781119427506 | ||
020 | _z1119427509 | ||
020 |
_z9781119427285 _qpaperback |
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020 | _z1119427282 | ||
035 |
_a(OCoLC)992437874 _z(OCoLC)1002897922 |
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042 | _apcc | ||
050 | 1 | 4 |
_aHD69.P75 _bK492 2017 |
072 | 7 |
_aBUS _x082000 _2bisacsh |
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072 | 7 |
_aBUS _x041000 _2bisacsh |
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072 | 7 |
_aBUS _x042000 _2bisacsh |
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072 | 7 |
_aBUS _x085000 _2bisacsh |
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082 | 0 | 0 |
_a658.4/04 _223 |
049 | _aMAIN | ||
100 | 1 |
_aKerzner, Harold, _eauthor. _97159 |
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245 | 1 | 0 |
_aProject management metrics, KPIs, and dashboards : _ba guide to measuring and monitoring project performance / _cHarold Kerzner, Ph.D., Sr. Executive Director for Project Management, The International Institute for Learning. |
250 | _aThird edition. | ||
264 | 1 |
_aHoboken, New Jersey : _bJohn Wiley & Sons, Inc., _c[2017] |
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300 | _a1 online resource. | ||
336 |
_atext _btxt _2rdacontent |
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337 |
_acomputer _bc _2rdamedia |
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338 |
_aonline resource _bcr _2rdacarrier |
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500 | _aIncludes index. | ||
505 | 0 | _aProject Management Metrics, KPIs, and Dashboards; Contents; Preface; 1 The Changing Landscape of Project Management; Chapter Overview; 1.0 Introduction; 1.1 Executive View of Project Management; 1.2 Complex Projects; Comparing Traditional and Nontraditional Projects; Defining Complexity; Trade-offs; Skill Set; Governance; Decision Making; Fluid Methodologies; 1.3 Global Project Management; 1.4 Project Management Methodologies and Frameworks; Light Methodologies; Heavy Methodologies; Frameworks; 1.5 The Need for Effective Governance; 1.6 Engagement Project Management | |
505 | 8 | _a1.7 Customer Relations Management1.8 Other Developments in Project Management; 1.9 A New Look at Defining Project Success; Success Is Measured by the Triple Constraints; Customer Satisfaction Must Be Considered as Well; Other (or Secondary) Factors Must Be Considered as Well; Success Must Include a Business Component; Prioritization of Success Constraints May Be Necessary; The Definition of Success Must Include a "Value" Component; Multiple Components for Success; The Future; 1.10 The Growth of Paperless Project Management; 1.11 Project Management Maturity and Metrics | |
505 | 8 | _a1.12 Project Management Benchmarking and MetricsBest Practice versus Proven Practice; Benchmarking Methodologies; 1.13 Conclusions; 2 The Driving Forces for Better Metrics; Chapter Overview; 2.0 Introduction; 2.1 Stakeholder Relations Management; 2.2 Project Audits and the PMO; 2.3 Introduction to Scope Creep; Defining Scope Creep; Scope Creep Dependencies; Causes of Scope Creep; Need for Business Knowledge; Business Side of Scope Creep; Ways to Minimize Scope Creep; 2.4 Project Health Checks; Understanding Project Health Checks; Who Performs the Health Check?; Life Cycle Phases | |
505 | 8 | _a2.5 Managing Distressed ProjectsRoot Causes of Failure; Definition of Failure; Early Warning Signs of Trouble; Selecting the Recovery Project Manager; Recovery Life Cycle Phases; 3 Metrics; Chapter Overview; 3.0 Introduction; 3.1 Project Management Metrics: The Early Years; 3.2 Project Management Metrics: Current View; Metrics and Small Companies; 3.3 Metrics Management Myths; 3.4 Selling Executives on a Metrics Management Program; 3.5 Understanding Metrics; 3.6 Causes for Lack of Support for Metrics Management; 3.7 Using Metrics in Employee Performance Reviews | |
505 | 8 | _a3.8 Characteristics of a Metric3.9 Metric Categories and Types; 3.10 Selecting the Metrics; 3.11 Selecting a Metric/KPI Owner; 3.12 Metrics and Information Systems; 3.13 Critical Success Factors; 3.14 Metrics and the PMO; 3.15 Metrics and Project Oversight/Governance; 3.16 Metrics Traps; 3.17 Promoting the Metrics; 3.18 Churchill Downs Incorporated's Project Performance Measurement Approaches; Toll Gates (Project Management-Related Progress and Performance Reporting); 4 Key Performance Indicators; Chapter Overview; 4.0 Introduction; 4.1 The Need for KPIs; 4.2 Using the KPIs | |
588 | _aDescription based on online resource; title from digital title page (viewed on October 13, 2017). | ||
650 | 0 |
_aProject management. _93328 |
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650 | 0 |
_aProject management _xQuality control. _97160 |
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650 | 0 |
_aPerformance standards. _97161 |
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650 | 0 |
_aWork measurement. _97162 |
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650 | 7 |
_aBUSINESS & ECONOMICS / Industrial Management. _2bisacsh _97163 |
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650 | 7 |
_aBUSINESS & ECONOMICS / Management. _2bisacsh _97164 |
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650 | 7 |
_aBUSINESS & ECONOMICS / Management Science. _2bisacsh _97165 |
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650 | 7 |
_aBUSINESS & ECONOMICS / Organizational Behavior. _2bisacsh _97166 |
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655 | 4 |
_aElectronic books. _93294 |
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776 | 0 | 8 |
_iPrint version: _aKerzner, Harold, author. _tProject management metrics, KPIs, and dashboards _bThird edition. _dHoboken, New Jersey : John Wiley & Sons, Inc., [2017] _z9781119427285 _w(DLC) 2017022057 |
856 | 4 | 0 |
_uhttps://doi.org/10.1002/9781119427599 _zWiley Online Library |
942 | _cEBK | ||
994 |
_a92 _bDG1 |
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999 |
_c68824 _d68824 |