000			04728cam a2200565Ii 4500
001			on1288448005
003			OCoLC
005			20220711203727.0
006			m o d
007			cr cnu|||unuuu
008			211214s2022 enk ob 001 0 eng d
040			_aDG1 _beng _erda _epn _cDG1 _dIEEEE _dOCLCF
020			_a9781119081753 _q(electronic bk. : oBook)
020			_a1119081750 _q(electronic bk. : oBook)
020			_a9781119081791 _q(electronic bk.)
020			_a1119081793 _q(electronic bk.)
020			_a9781119081784 _q(electronic bk.)
020			_a1119081785 _q(electronic bk.)
020			_z9781119027430
024	7		_a10.1002/9781119081753 _2doi
029	1		_aAU@ _b000070461778
035			_a(OCoLC)1288448005
037			_a9648536 _bIEEE
050		4	_aP91
082	0	4	_a302.2 _223
049			_aMAIN
100	1		_aCovello, Vincent T., _eauthor. _910325
245	1	0	_aCommunicating in risk, crisis, and high stress situations : _bevidence-based strategies and practice / _cVincent T. Covello.
264		1	_aHoboken, NJ : _bWiley : _bIEEE Press, _c[2022]
300			_a1 online resource.
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
490	1		_aIEEE PCS professional engineering communication series
505	0		_aFront Matter -- The Critical Role of Risk, High Concern, and Crisis Communication -- Core Concepts -- An Overview of Risk Communication -- Development of Risk Communication Theory and Practice -- Stakeholder Engagement and Empowerment -- Communicating in a Crisis -- Foundational Principles -- Foundational Principles -- Best Practices for Message Development in High Concern Situations -- Communicating Numbers, Statistics, and Technical Information about a Risk or Threat -- Evaluating Risk, High Concern, and Crisis Communications -- Communicating with Mainstream News Media -- Social Media and the Changing Landscape for Risk, High Concern, and Crisis Communication.
504			_aIncludes bibliographical references and index.
588	0		_aOnline resource; title from PDF title page (John Wiley, viewed December 14, 2021).
520			_aCommunicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice is about communicating with people in the most challenging circumstances: high stress situations characterized by high risks and high stakes. The ability to communicate effectively in a high stress situation is an essential communication competency for managers, engineers, scientists, and professionals in every field who can be thrust into demanding situations complicated by stress. Whether you are confronting an external crisis, an internal emergency, or leading organizational change, this book was written for you. Communicating in Risk, Crisis, and High Stress Situations brings together in one resource proven scientific research with practical, hands-on guidance from a world leader in the field. The book covers such critical topics as trust, stakeholder engagement, misinformation, messaging, and audience perceptions in the context of stress. This book is uniquely readable, thorough, and useful, thanks to features that include: Evidence-based theories and concepts that underlie and guide practice Tools and guidelines for practical and effective planning and application Experience-based advice for facing challenges posed by mainstream and social media Provocative case studies that bring home the key principles and strategies Illuminating case diaries that use the author's breadth and depth of experience to create extraordinary learning opportunities The book is a necessity for managers, engineers, scientists, and others who must communicate difficult technical concepts to a concerned public. It also belongs on the bookshelves of leaders and communicators in public and private sector organizations looking for a one-stop reference and evidence-based practical guide for communicating effectively in emotionally charged situations. Written by a highly successful academic, consultant, and trainer, the book is also designed as a resource for training and education.
650		0	_aCommunication. _92242
650		0	_aEmergency management. _95015
650		0	_aCommunication policy. _910326
650		7	_aCommunication. _2fast _0(OCoLC)fst00869952 _92242
650		7	_aCommunication policy. _2fast _0(OCoLC)fst00870327 _910326
650		7	_aEmergency management. _2fast _0(OCoLC)fst00908500 _95015
655		4	_aElectronic books. _93294
830		0	_aIEEE PCS professional engineering communication series. _97228
856	4	0	_uhttps://doi.org/10.1002/9781119081753 _zWiley Online Library
942			_cEBK
994			_aC0 _bDG1
999			_c69672 _d69672