000 03477nam a2200481 i 4500
001 6267339
003 IEEE
005 20220712204634.0
006 m o d
007 cr |n|||||||||
008 151223s2003 maua ob 001 eng d
020 _a9780262257015
_qebook
020 _z0262257017
_qelectronic
020 _z9780262527064
_qprint
035 _a(CaBNVSL)mat06267339
035 _a(IDAMS)0b000064818b4319
040 _aCaBNVSL
_beng
_erda
_cCaBNVSL
_dCaBNVSL
050 4 _aHC79.I55
_bS675 2003eb
100 1 _aSpinuzzi, Clay,
_eauthor.
_922229
245 1 0 _aTracing genres through organizations :
_ba sociocultural approach to information design /
_cClay Spinuzzi.
264 1 _aCambridge, Massachusetts :
_bMIT Press,
_cc2003.
264 2 _a[Piscataqay, New Jersey] :
_bIEEE Xplore,
_c[2003]
300 _a1 PDF (xi, 246 pages) :
_billustrations.
336 _atext
_2rdacontent
337 _aelectronic
_2isbdmedia
338 _aonline resource
_2rdacarrier
490 1 _aActing with technology
504 _aIncludes bibliographical references (p. [229]-240) and index.
506 1 _aRestricted to subscribers or individual electronic text purchasers.
520 _aIn Tracing Genres through Organizations, Clay Spinuzzi examines the everyday improvisations by workers who deal with designed information and shows how understanding this impromptu creation can improve information design. He argues that the traditional user-centered approach to design does not take into consideration the unofficial genres that spring up as workers write notes, jot down ideas, and read aloud from an officially designed text. These often ephemeral innovations in information design are vital components in a genre ecology (the complex of artifacts mediating a given activity). When these innovations are recognized for what they are, they can be traced and their evolution as solutions to recurrent design problems can be studied. Spinuzzi proposes a sociocultural method for studying these improvised innovations that draws on genre theory (which provides the unit of analysis, the genre) and activity theory (which provides a theory of mediation and a way to study the different levels of activity in an organization).After defining terms and describing the method of genre tracing, the book shows the methodology at work in four interrelated studies of traffic workers in Iowa and their use of a database of traffic accidents. These workers developed an ingenious array of ad hoc innovations to make the database better serve their needs. Spinuzzi argues that these inspired improvisations by workers can tell us a great deal about how designed information fails or succeeds in meeting workers' needs. He concludes by considering how the insights reached in studying genre innovation can guide information design itself.
530 _aAlso available in print.
538 _aMode of access: World Wide Web
588 _aDescription based on PDF viewed 12/23/2015.
650 0 _aOrganization
_vCase studies.
_922230
650 0 _aInformation technology
_vCase studies.
_922231
655 0 _aElectronic books.
_93294
710 2 _aIEEE Xplore (Online Service),
_edistributor.
_922232
710 2 _aMIT Press,
_epublisher.
_922233
776 0 8 _iPrint version
_z9780262527064
830 0 _aActing with technology.
_922234
856 4 2 _3Abstract with links to resource
_uhttps://ieeexplore.ieee.org/xpl/bkabstractplus.jsp?bkn=6267339
942 _cEBK
999 _c72994
_d72994