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020 _a9783031564710
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024 7 _a10.1007/978-3-031-56471-0
_2doi
050 4 _aQ334-342
050 4 _aTA347.A78
072 7 _aUYQ
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072 7 _aCOM004000
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_223
100 1 _aBialkova, Svetlana.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_9102076
245 1 4 _aThe Rise of AI User Applications
_h[electronic resource] :
_bChatbots Integration Foundations and Trends /
_cby Svetlana Bialkova.
250 _a1st ed. 2024.
264 1 _aCham :
_bSpringer Nature Switzerland :
_bImprint: Springer,
_c2024.
300 _aXXIII, 247 p. 21 illus., 20 illus. in color.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
505 0 _aPreface -- Part I: Evolution of Theory -- Introduction to Chatbot AI Applications -- Audit of Literature on Chatbot Applications -- Core Theories Applied in Chatbot Context -- Part II: Key Drivers of Chatbot Efficiency - A Holistic Framework -- Shaping Chatbot Efficiency- How to Build Better Systems -- Chatbot Efficiency - Model Testing -- Anthropomorphism - What is Crucial -- Chatbot Agency - Model Testing -- AI Transforming the Business and Everyday Life -- Data Management -- Explainable AI (XAI) -- Conclusions and Future Perspectives -- Glossary -- Index.
520 _aThis monograph introduces readers to core theories and applications in the chatbot AI context. Although AI is attracting significant attention, there is a literature gap and lack of practical guidelines on the key drivers of chatbot efficiency and agency capacity. There is a caveat between algorithmic explanations and actionable understanding, despite the acknowledged importance of inherently human-centric properties. Addressing these gaps, this state-of-the-art book offers a distinctive combination of content, theory, practice evaluation, and a holistic framework encompassing cognitive, emotional and social aspects, focusing on how to enhance AI agency and user experience. The framework aims to drive design, encouraging development of intelligent systems, techniques to evaluate chatbot with purposes, to appropriately meet user needs and market demand for responsible and explainable AI, XAI. Avenues for transforming business and life by implementing new generation AI systems are further discussed, as well as recommendations to overcome consumer resistance and advice for policy measures to reduce risks given the AI boost. While the community is still in an exploratory mode, we hope "The Rise of AI User Applications: Chatbots Integration Foundations and Trends" provides the needed understanding and will inspire researchers across disciplines to combine their efforts and work together on this very intriguing topic.
650 0 _aArtificial intelligence.
_93407
650 0 _aUser interfaces (Computer systems).
_911681
650 0 _aHuman-computer interaction.
_96196
650 1 4 _aArtificial Intelligence.
_93407
650 2 4 _aUser Interfaces and Human Computer Interaction.
_931632
710 2 _aSpringerLink (Online service)
_9102079
773 0 _tSpringer Nature eBook
776 0 8 _iPrinted edition:
_z9783031564703
776 0 8 _iPrinted edition:
_z9783031564727
856 4 0 _uhttps://doi.org/10.1007/978-3-031-56471-0
912 _aZDB-2-SCS
912 _aZDB-2-SXCS
942 _cEBK
999 _c88059
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