Fundamentals of Service Systems (Record no. 52194)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 03678nam a22005775i 4500 |
| 001 - CONTROL NUMBER | |
| control field | 978-3-319-23195-2 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20200420220226.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 151212s2015 gw | s |||| 0|eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9783319231952 |
| -- | 978-3-319-23195-2 |
| 082 04 - CLASSIFICATION NUMBER | |
| Call Number | 005.7 |
| 245 10 - TITLE STATEMENT | |
| Title | Fundamentals of Service Systems |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed. 2015. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | XIX, 362 p. 138 illus., 118 illus. in color. |
| 490 1# - SERIES STATEMENT | |
| Series statement | Service Science: Research and Innovations in the Service Economy, |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Remark 2 | Foundations -- Electronic Services -- Service Innovation -- Service Design -- Service Semantics -- Service Analytics -- Service Optimization -- Service Co-Creation -- Service Markets -- Service Research. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | This textbook addresses the conceptual and practical aspects of the various phases of the lifecycle of service systems, ranging from service ideation, design, implementation, analysis, improvement and trading associated with service systems engineering. Written by leading experts in the field, this indispensable textbook will enable a new wave of future professionals to think in a service-focused way with the right balance of competencies in computer science, engineering, and management. Fundamentals of Service Systems is a centerpiece for a course syllabus on service systems. Each chapter includes a summary, a list of learning objectives, an opening case, and a review section with questions, a project description, a list of key terms, and a list of further reading bibliography. All these elements enable students to learn at a faster and more comfortable peace. For researchers, teachers, and students who want to learn about this new emerging science, Fundamentals of Service Systems provides an overview of the core disciplines underlying the study of service systems. It is aimed at students of information systems, information technology, and business and economics. It also targets business and IT practitioners, especially those who are looking for better ways of innovating, designing, modeling, analyzing, and optimizing service systems. |
| 700 1# - AUTHOR 2 | |
| Author 2 | Cardoso, Jorge. |
| 700 1# - AUTHOR 2 | |
| Author 2 | Fromm, Hansj�org. |
| 700 1# - AUTHOR 2 | |
| Author 2 | Nickel, Stefan. |
| 700 1# - AUTHOR 2 | |
| Author 2 | Satzger, Gerhard. |
| 700 1# - AUTHOR 2 | |
| Author 2 | Studer, Rudi. |
| 700 1# - AUTHOR 2 | |
| Author 2 | Weinhardt, Christof. |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | http://dx.doi.org/10.1007/978-3-319-23195-2 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | eBooks |
| 264 #1 - | |
| -- | Cham : |
| -- | Springer International Publishing : |
| -- | Imprint: Springer, |
| -- | 2015. |
| 336 ## - | |
| -- | text |
| -- | txt |
| -- | rdacontent |
| 337 ## - | |
| -- | computer |
| -- | c |
| -- | rdamedia |
| 338 ## - | |
| -- | online resource |
| -- | cr |
| -- | rdacarrier |
| 347 ## - | |
| -- | text file |
| -- | |
| -- | rda |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Computer science. |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Management. |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Industrial management. |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Management information systems. |
| 650 14 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Computer Science. |
| 650 24 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Information Systems Applications (incl. Internet). |
| 650 24 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Management of Computing and Information Systems. |
| 650 24 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Innovation/Technology Management. |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE | |
| -- | 1865-4924 |
| 912 ## - | |
| -- | ZDB-2-SCS |
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